Marcial Villalobos is the Safety Coordinator for Infra-Metals Marseilles.
Marcial decided that he wanted something more stationary as opposed to his prior job. He would travel out of state every week working as a foreman for a railroad company. Marcial had friends that worked in the warehouse and was referred for an interview which ultimately landed him a crane operator position on 2nd shift in late summer of 2004. Eighteen years later he has never looked back.
Two years later, Marcial moved to first shift crane operator and spent the majority of his time working in bay 1 of the facility. Fast-forward to 2015 and Marcial earned his spot as 3rd shift supervisor.
To say that Marcial is a veteran of the Central Division would be an understatement. He is an asset and a critical component to the success of the facility. He is known for his ability to unload barges in record time, operating forklifts in a pinch, and has a very intimate knowledge on how to pick and handle difficult material. He shares all this accumulated knowledge and experience to help make the rest of the shop team efficient, safe and successful.
Marcial eventually made his way to first shift as a supervisor in 2018.
Career Growth
In the summer of 2022, Marcial became the Safety Coordinator for the Central Division. His nearly two decades of experience are rolled into this very important position; to ensure the safety training for all at this division is done thoroughly and correctly. His responsibilities include OSHA documentation, equipment training, employee safety record keeping, develop training procedures, toolbox talks and safety committee meetings. Marcial has a lot of experience handling a crane and enjoys showing tips and tricks for picking and unloading material.
“I’m happy I came to Infra-Metals. I knew after my initial training that I wanted to stay here until I retire.”
Marcial strives to always help others and really enjoys being a resource for all of the guys in the shop.
“I like being a teacher and training people.”
Reflecting back on his training almost two decades ago, Marcial feels a sense of pride and ownership in his role and takes it very seriously. “Everyone needs to leave the job the same way they came in.”
Safety at Infra-Metals is the highest priority and having Marcial in the seat, along with the team at the Central Division, is a recipe for success.
Hobbies
Marcial enjoys playing his favorite sport soccer and spending time with his family.
Quotation
“If you see something, say something.”
Congratulations Marcial! Team Infra can’t wait to see what you do next!
Ivan Lopez is Inventory Control in Tampa. Fifteen years and still going strong.
Ivan, young and working in Puerto Rico as a cabinet installer, was looking for a better opportunity for him and his girlfriend and to start a life in the states. He was referred by a friend when he began working at his first job stateside in Tampa as a 3rd shift crane operator in 2007. Shortly after he began working he got married and set his sights on a career in steel with us. Typically third shift loads material that was picked by previous shifts. However there are always situations when an operator must pick and load their own material, especially when there are 25+ trucks to load for the day; and if that material wasn’t under a crane way Ivan would hop in a forklift and go get it.
Moving on within Infra-Metals is very common with our employees and Ivan is no exception. In 2011 he moved onto first shift as a crane operator. Although the qualifications and skillset are essentially the same, first shift deals mostly with inbound material and inventory organization, which is a change of mindset and focus. Safety is always on our minds and being in the warehouse requires you to be on your toes. Sorting material with the proper equipment and safety protocols are all part of the job.
“I learned the proper way to stack and organize material, benefiting the next person who interacts with it, making everyone’s job safer and easier.”
Ivan also had to identify the different grades of inventory products and color code it by painting the ends, making it easier to identify when picking. Eventually, in 2012, opportunities opened up in the processing department and Ivan began working as a burn operator working on the plasma and oxy fuel machines. He quickly learned how to program CNC using Pronest and Autocad by working closely with the processing lead man at the time. Ivan would ensure he optimized the material usage by nesting it using these software tools and passing on those savings to the customers.
Career Growth
In 2021, Ivan became head of Inventory Control, a natural fit for someone that possess intimate knowledge of the inventory and warehouse operations. Inventory accuracy is of utmost importance because Infra-Metals uses a tag based tracking system. Almost every piece of material, with the exception of bundled stock, gets an individual tag and Ivan is the person responsible for all of it. When inventory can’t be found, he will conduct a small cycle count of a particular size in an effort to reconcile any variances.
“We operate in a harsh environment and often times tags go missing due to the extreme variations in temperature and humidity.”
His efforts are a critical part of our quality control procedures.
“My personal goal is to have the inventory as accurate as possible and make things run smoother for the shop to ensure quality for our customers.”
Fun Fact: Ivan learned what he calls “Infra English” because he didn’t know the English language when he first arrived. He took a class for 3 months and learned the rest on the job! Because of this it’s no surprise that Ivan enjoys a good challenge. That is his passion in his current role.
“Everyday is different and brings new challenges.”
Quotation
“Work safe, think safe and be the best you can be every single day.”
Hobbies
Ivan’ s kids are his hobbies. His 11 year old son plays little league and travel ball. Additionally his 7 year old daughter is in gymnastics with a 4 year old waiting for her turn. Additionally, Ivan likes to play basketball with all of his children.
Congratulations Ivan on a successful career! We look forward to the next 15 years and beyond!
Kevin Perez is the Quality Assurance Administrator for Wallingford, CT.
Kevin arrived at Infra-Metals in 1996 after an honorable discharge from the United States Army and leaving his job at a convalescent home. His 26 year journey began as a 3rd shift crane operator in Wallingford, CT. From 1998-2006 Kevin worked in the warehouse as a 3rd shift supervisor. During this time, the country experienced the worst terrorist attack on American soil and Kevin jumped at the chance to re-enlist and serve his country. While enlisted, he found himself working security for the 2002 Winter Olympics in Utah.
Career Growth
In 2015 Kevin became the receiving clerk for Wallingford. His responsibilities became very inventory focused. Kevin would schedule and receive all inbound mill deliveries, as well as attend to any mill claims and RMAs. This role would be a stepping stone for his next move.
In 2020, Kevin became the Quality Assurance Administrator. A culmination of work experiences made this move an easy one. He has a vast amount of operations knowledge that helps Kevin to successfully manage the QA program at Infra-Metals. From finalizing load checks, to processing quality checks and finalizing customer documentation for accuracy, Kevin’s is most often times the final person to oversee many task before a delivery is made to our customers.
“I like working with the guys in the warehouse and helping the new guys.”
Kevin works closely with all of the departments and that is something that he really enjoys. Kevin also enjoys his contributions to the toolbox talks. He wants to continue to grow with the company and is always eager to take on more responsibility. “Infra-Metals has provided me with a career and it’s the place I want to retire from.”
Quotation
“Stay Safe”
Hobbies
When Kevin isn’t working he can be found enjoying his motorcycle and practicing at the shooting range.
Congratulations Kevin! We look forward to your many more years with Infra-Metals!
Cheryl Bryant is the Credit Manager for Petersburg, VA.
Cheryl was originally hired in 2015 as an Assistant Credit Manager based in our Home Office of Langhorne, PA. She is a well versed in the credit department and holds a Bachelor Degree in Business Management. Her primary role was to assist the daily tasks of the current credit manager. Cheryl would spend her time opening accounts, setting up terms and releasing orders. Additionally Cheryl enjoyed traveling to other locations such as Tampa to assist the local credit manager at the time.
Cheryl grew into her position, learning new skills from the veteran credit managers and becoming more versed in the system and it’s reporting capabilities. As Cheryl continued to cover other locations when a credit manager was out of the office, she began taking more ownership of the orders and making credit decisions.
“I take personal ownership when I release an order because I also have to ensure we get paid for it and collect it.”
As she assisted her fellow credit managers in Atlanta, Langhorne, Petersburg and Tampa, her knowledge of the business grew and she was prepared for the next step in her career.
Career Growth
In May 2021, Cheryl became the credit manager for Petersburg, VA. Transitioning into the credit manager role was rather seamless she explains.
“Now that I am onsite and in the office, I have more interaction with Sales on a daily basis.”
Many of her daily routine remained the same but she now has full ownership of her customer base and collections. Over the past seven years Cheryl has been part of company that has grown in many areas. She takes great personal pride in the Petersburg facility and her competitive spirit rises up at every month end review to see which division did the best in the group.
” I want to continue in a leadership role to positively affect change and make my facility the most competitive and fun environment.”
Quotation
“Don’t worry, no order gets left behind.”
Hobbies
Cheryl enjoys reading John Grisham and Robin Cook novels and outdoor hiking.
Thank you Cheryl for your hard work and dedication to Team Infra!
Brian Marshall is the General Manager for New Boston, OH.
Formerly a realtor from New Boston, OH, Brian was always plugged in to things happening in his home town. He came across an article in the local newspaper that ultimately changed his career path and it’s trajectory from day one. Brian leveraged LinkedIn at the time and tracked down the current General Manager of New Boston, Oak Williams, to land an interview for a new sales position. Brian left behind his dream of opening up his own real estate company and started with Infra-Metals New Boston in June of 2013 and never looked back.
“It was clear early on that I made the right decision and found myself very blessed to be part of the Infra Family.”
The newly hired staff for New Boston spent the next 4-6 months training in Wallingford, CT. Everyone started by learning the business from an operations viewpoint moving forward and they participated in warehouse training by learning products and first stage processing.
“We learned all of the components of what goes in to making a sale and the inputs that go in to delivering material to a customer.”
At Infra-Metals, our commercial training encompasses the entire picture from learning about the various products and processing equipment to ride-a-longs with drivers, crane and forklift operators and all the software that keeps production humming along. Learning the software system is extensive and training for it is very comprehensive. Account Representatives spend weeks using tools such as Command Center and Multing for practice entering pre-existing orders. Additionally they are also given prospecting tools to help them build their own book of business.
“Infra-Metals has a very entrepreneurial spirit to it’s culture.”
Career Growth at Infra-Metals
In 2018 the existing Sales Manager was promoted to General Manager and Brian saw yet another opportunity for growth and was promoted to Sales Manager. The New Boston plant found out they were in a very heavy processing area and their customers needed it. Brian and his staff, along with upper management, looked at re-tooling their processes to position the New Boston facility to capitalize on the markets demand for value-added first stage processing. They added two new automatic saws to boost capacity, two plasma machines for plate, and a press brake to name a few. Growing the business at New Boston continued for the next 4 years until yet another opportunity presented itself.
Current Day-to-day as General Manager
In June of 2022, Brian was named the General Manager of New Boston, OH. The role is new for Brian but for him it has really been all about the people and overseeing the business. Maintaining the legacy and culture left behind by the prior two GM’s and consistently reinforcing that message is Brian’s main focus. As the responsibilities have changed from Sales Manager to General Manager the goal remains the same , which is to promote a safety first and commercially successful business through positive and effective leadership across all levels.
“To achieve this everyone must align with our safety policies and procedures.”
This role affords Brian the ability to affect positive change on the people and business. He looks forward to nurturing new leaders in all positions within the facility and lend his experience wherever he can.
Hobbies
Brian’s daughter is active in travel volleyball and softball and that’s how they spend their vacations.
“I’m a father and that comes first. We have enjoyed traveling the country together and I cherish the memories that we have made through competitive sports.”
Quote
“Whatever you vividly imagine, ardently desire, sincerely believe, and enthusiastically act upon, must inevitably come to pass“ – Paul J. Meyer
Anthony Forino is the Processing Supervisor for Marseilles, IL.
Anthony “Tony” Forino has been a veteran of the Marseilles, IL facility for over 18 years. He came to Infra-Metals in 2004, already experienced in CNC machine and fork truck operation from his previous employer. His parents lived near a barge terminal and heard about the company and decided to reach out to the operations manager at the time. For the next few years Tony operated the burning oxy, plasma, camber and saw machines. Training in those early days was peer-to-peer and thus he worked closely with other shift supervisors to learn the ropes. It is of notable mention that Tony holds the record in Marseilles for the most beams cambered in one evening at 76. Anyone is up for taking on that challenge!
Career Growth at Infra-Metals
In 2006 Tony moved on to First Shift Crane Operator, where most of the inbound and offloading occurs. Shortly after Tony was then promoted to second shift supervisor in 2007 where he would remain for the next 7 years. Working as shift supervisor, you are the go-to expert for all of the personnel working that particular shift. It is a fast pace environment because 2nd shift is preparing picks and processing to be completed and loaded for that evening and next day deliveries.
“The role can be challenging as customer needs or requirements change daily so you never know what you’re going to run into each day.”
In 2014, Tony made another career move and was promoted to Processing Supervisor.
Current Day-to-day as Processing Supervisor
The role of processing supervisor poses it’s own set of challenges. Customers still have new daily requirements and the processing department has to be agile enough to compensate for these demands. He works to schedule all of the work for the 3 shifts that goes through the blaster, cambering, saw, and t-splitter machines as well as all of the consumables needed to keep them running. Additionally, Tony works closely with the Sales department and coordinates with the Traffic department to ensure on-time delivery of quality work for our customers.
Tony notes that working at Infra-Metals has been a journey and a rewarding one with a positive culture and an emphasis on safety.
“The company treats it employees great and I plan on being here another 20 years.”
Tony even has family working with us with a cousin and his cousin’s father. Having been with us for so many years, Tony has seen a lot and laughed a lot with his fellow co-workers. One story he remembers well was when he was on second shift and a raccoon got its head stuck in a peanut butter jar. He watched as Dean Fox (Maintenance) was whacking it with a board trying to get the vermin out of the warehouse, laughing hysterically at Dean. Eventually the raccoon jumped into the barge slip to escape Dean’s “Hacksaw Jim Duggan” rant.
Hobbies
Tony is a family oriented man and enjoys spending time with them boating, waterskiing and fishing.
Quote
“Theres no stupid question. If you’re unsure just ask!”
Nick Grieco is the Operations Manager in Wallingford, CT. Originally from Connecticut, Nick spent time in Florida working for a low voltage security company where he installed entry, emergency and security systems. Nick arrived back home in Connecticut where he took a warehouse position in January of 2011. He went through peer training for crane operation and quickly became a loader. Several Nor’easters later, in June of 2013, Nick became the Lead Operator of the Wheelabrator. This machine, for those not aware, is basically a building unto itself. He managed all of the workloads for the three shifts that operated it, handled the maintenance and consumables as well as scheduled the personnel.
“Infra-Metals is the land of opportunity.”
Career Growth at Infra-Metals
Further applying his skills learned over the previous six years, Nick took on yet another role. In 2017 he became the Processing Supervisor for second shift and several years later moved to first shift. The opportunity afforded him to manage more of his peers while still focusing on processing. Now, he was responsible for all of the machines in the Wallingford facility. “I had a closer relationship with traffic and maintenance than ever before.” Nick continues for the next several years in this role and ultimately landed on first shift and operating in a more managerial aspect.
Current Day-to-day as Operations Manager
In April of 2021, Nick was named Operations Manager for Wallingford. Nick’s daily responsibility now encompasses all of the operations within the New England facility. “I like working with people and I get to do that everyday with the best.” He relates well to other employees regarding the decision to work at Infra. We have all sorts of people here that come from different backgrounds, but they all have the same opportunity. He feels that its important to stay at eye level with all employees.
“Times are changing and the workforce is changing.”
Additionally Nick work’s closely with the general manager to protect the company’s most valuable investment…The employees that work at Infra-Metals. When asked how he continues to keep the safety message front and center his response was to keep the supervisors involved in the mission and believing the vision. They have to be lifted up and encouraged to keep the future of the safety program moving forward and firmly implemented. Building a trusting relationship with his guys remains a top priority in the success Wallingford and he continues to foster an environment that promotes open communications when problems and safety issues arise.
Hobbies and Interests
When not overseeing the warehouse operations and employees, Nick can be found enjoying family time, golf and bowling.
On May 11, 2022, Infra-Metals and Delta Steel received the 2021 MSCI Safety Innovation & Improvement Award for the the Infra-Metals Trailer Rail Safety System.
In early 2019, our company had experienced several injuries and/or near misses resulting from falls from trailers. As a result, we challenged ourselves to find a solution to eliminate and reduce the fall risk while working on top of a trailer deck.
The Infra-Metals Trailer Rail Safety System is a fall prevention safety device which provides a barrier around the perimeter of the fall hazard when working on top of a flat bed trailer deck. The system eliminates the fall hazard that would normally require a fall protection device. It is lightweight, portable, durable, and can be installed quickly by attaching the safety device to the trailers existing rub rail. The safety device is made from welded and bent tubing and can be sized to fit multiple trailer configurations and can used in area’s where width is a concern. A newer version with a walk platform has been developed when materials prevent a walking area on the trailer and casters were added for ease of movement.
From Concept to Execution
We created a multi-location team that consisted of a mix of shop personnel and our highest-level management to brainstorm and test potential solutions. Our research revealed that while we could reduce the number of times, we got onto the trailer deck there were still circumstances where it was unavoidable. We reviewed, purchased and tested several promising devises that were available on the market, but none were effective in meeting our operational requirements.
Infra-Metals and Delta Steel personnel were collectively brainstorming amongst our locations for potential solutions to keep employees safe while working on top of trailers. At the time, Greg Borchardt was the General Manager of Infra-Metals in Petersburg, VA but was transitioning to take over for retiring VP of Operations – Mike Dean, who had initiated the project. We reviewed several different safety devices such as attachable netting and tie-off devices.
During one of these conversations, our GM in our Infra-Metals Marseilles location, Dave VonHolst, mentioned that he had seen some loading platforms in the nearby Nucor Tubular Mill. He inquired with them and was able to get some drawings and was offered a set of platforms to try as a loan. These were nice and spanned the full length of the trailer, included a platform to stand on, a handrail to keep you from falling, and they were on casters. The only problems were that they were heavy and wide. They would not work in our facilities due to the width requirements.
Around the same point in time, our Infra-Metals Wallingford facility had purchased a set of aluminum side rails that would fit into the stake pockets of a trailer. They were conducting a trial of these in their loading operation and they worked, but it took a lot of time to set them up and take them off. They were also difficult to pick up by yourself and get high enough in the air to seat them in the pockets. They were safe but not effective and management worried about the strain of setting 6 of these per trailer on every trailer we handled. These devices would solve the fall risk issue but it would create a strain and sprain hazard in our work environment.
There were several requirements we had established:
The device had to be slim
Be easy to move around
Use casters to eliminate the to lift it
Support a persons’ weight if they fell against it
Prevent a fall risk while on a trailer deck
We studied the drawings and the pictures of the potential solutions and evaluated the benefits of both. We needed to somehow take the effectiveness of both and make them work for our facilities.
The Solution
The trailers have side rails and stake pockets that we can hook into to provide the lateral stability, so the base doesn’t need to be wide to make them stable if we hook them onto the trailer. We drew out a very rough sketch. It was skeleton made from handrail pipe with wheels and a sliding hook that you could roll up to a trailer, slide the latches up and then hook them onto the side rail. We decided that it needed to be 16’ long which would be light enough to roll in and out of place easily and only take 3 devices per side to cover the entire length of a flat bed trailer. We then took the sketch to the Operations Manager of Infra-Metals Petersburg – Roy Glass and Maintenance Supervisor – Joe Krevonich. We asked them to put their heads together and build a prototype that we could test. It took them about a day, and they had built the first prototype that they thought would work. We took some videos and sent them to Mike Dean, who was Vice President at the time, and explained the concept to him through short videos of the device.
As it turns out, Mike had been asked to sit on a task force with other Reliance Steel and Aluminum family of company’s personnel to try and solve this problem. Also a member of this task force was Ed Comer, who is a Safety Specialist with Reliance that we have worked closely with in the past to solve many different problems. They took the ball and ran with. We worked with a fabricator who was also a customer to develop a 3D CAD drawing for the device. Another Reliance Steel company with engineers on staff made sure the safety device would handle the lateral load. They also produced a set of fabrication drawings to build from. Mike then sent Greg the drawings so we could have a local fabricator customer build a set of 6. We were able use these to evaluate the safety device on the shop floor in a real operational setting.
When this first set of 6 were complete, we put them to use in the Infra-Metals Petersburg warehouse. The feedback from our operators was mixed. They understood the benefit, but it was also another step in the operation, and it slowed them down. As we continued our live evaluation, we realized it only took a few minutes at each stop for the trailer. It wasn’t strenuous and the devise didn’t take up valuable space. The device performance exceeded expectations for eliminating the fall risk while working on a flat bed trailer.
With the support of our President Mark Haight, we rolled them out to all of our locations.
Commitment to continual improvement:
As we began to roll the devices out and use them, one of our locations met with yet another fabricator customer to potentially build them locally. Our General Manager at our Infra-Metals New Boston Facility – PJ Rase and the customer produced another iteration. They built a narrow rail that still hooks into the trailer but added a working platform to it. These had the benefit of a stable platform to work from with a handrail but still maintaining a small enough width to be useable in our facilities. We found that when you use the original narrow rail on one side of the trailer and the larger rail with the platform on the other side the safety device was also complementing our production requirements.
Lessons Learned
As it goes with all good stories, there’s a plot twist at the end. Today we have the safety rails located and in use at all of our Infra-Metals and Delta Steel locations. We also have been able to establish a firm policy that nobody is permitted on a trailer unless they have the safety rails in place. The twist is that we have continued to introduce “No-Touch” tools and find innovative ways to eliminate the necessity to get on top of flat bed trailers.
While we have significantly reduced the number of times, we get on top of a flat bed trailer with the use of these tools we understand our operations will continue to face scenarios when working on top is the only way to perform certain tasks on a flat bed trailer.
OSHA shows in 2020 flatbed trailers have been involved in 592 major injuries or fatalities.
Infra-Metals and Delta Steel had approximately 60 near-miss or OSHA recordable injuries from 2015 through 2019 working on top of flatbed trailers.
Infra-Metals and Delta Steel reduced the number of near-misses or OSHA recordables to approximately 4 from the time the flat bed trailer safety device was introduced in 2019 through 2020
Conclusion
We have significantly reduced the number of flatbed trailer near-misses and injuries due to the introduction of the “Trailer Safety Rail System” and our “No Touch” tools but our job is not done. We are committed to not just moving steel, but moving steel safely. At Infra-Metals and Delta Steel our number one priority is the safety of our team members, and we will continue to seek innovative ways to do our jobs safer.
Infra-Metals Co. was founded in 1990 intent on becoming the premier steel service center servicing the structural steel market. Since our inception, we have grown into one of the largest service centers with locations along the East Coast from New England to South Florida as well as into the Midwest from Illinois through Ohio and on through the Southwest in Texas. Delta Steel, Inc. is also a member of the Infra Metals organization and both belong to the Reliance Steel & Aluminum Co. Family of Companies.
Craig Crispens is a Account Representative in Wallingford, CT. Craig’s 19 year journey with Infra-Metals began in 2003 where he started as the IT Manager in Wallingford. He came from a network consulting career with a focus on infrastructure and scalable email systems. Craig saw an opportunity to build his own IT department from the ground up.
“There was an entrepreneurial spirit to Infra-Metals which drew me to the company.”
At that time, the computer networks at Infra-Metals were being built out, migrating from a workgroup to domain based infrastructure. His primary responsibility and focus was to build out and support the new network infrastructure and enable the various departments to function properly on a daily basis. Craig was also tasked with supporting the Unix based ERP software that Wallingford was running at that time which gave him the experience necessary for future roles within the company.
Career Growth at Infra-Metals
Several years later a position became available in the traffic department for Traffic Manager. Traffic at Infra-Metals is one of the busiest departments in the company due to it’s interactivity with both sales and operations. Craig started this new role on his birthday in November of 2005, by learning how to build loads and coordinate with the warehouse. One of the most significant changes was the safety culture which led to a shift in company culture. Infra-Metals has always paid attention to safety but now there was a spotlight on it where the conversation was upfront and center on a daily basis. Craig developed his own approach to managing the traffic department by successfully coordinating the inbound and outbound deliveries as well as freight rates, office staff and company drivers.
In July 2021, Craig decided that he wanted to work on the commercial side of the business and took on the role of Account Representative.
Current Day-to-day as Sales Representative
“It was time for a change and I wanted to take on new challenges.” Craig functions mostly in a purchasing capacity, buying many of the products the company sells, but does handle some accounts on a daily basis. Each member of sales effectively runs their own small business, further enforcing the entrepreneurial spirit that defines Infra-Metals company culture. He enjoys analyzing the data to find opportunities for business decisions and actionable ways of putting that information to use.
“I don’t let anything sit idle on my desk!”
Hobbies and Interests
Craig and his wife now find themselves as empty nesters and really enjoy getting out to watch their two girls play college lacrosse. Many of you may also know that Craig is a huge UCONN men’s and women’s basketball aficionado and he annually organizes the NCAA tournament brackets for us all to compete in. Additional interests are finance and sports in general.
“Any thing is possible. It’s just a matter of cost and effort.”
marked 1000 days without an OSHA recordable accident in Petersburg. Everyone’s efforts are greatly appreciated and we couldn’t have achieved this accomplishment without your hard work and dedication to our safety program. As the saying goes; “safety is no accident”. The message we preach can sometimes get stagnant or repetitive, but results speak for themselves. Keep up the good work and let’s set another milestone!